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About me

I’m Charles Gray, a professional dog trainer in Norwich

I specialise in behaviour-focused dog training with owner education. I work with a select number of dogs and owners at any one time, so every client gets my full attention and a highly personalised service.

Everything I do is carried out in a friendly, comfortable, judgement-free environment. My role is to help, not to criticise — no matter what challenges you and your dog are facing, you’ll be treated with patience, understanding, and respect.

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Location Icon Norfolk & Norwich
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My approach

No stopwatch, just results

I don’t work to a timer. My sessions last as long as it takes to make meaningful progress — generally two to three hours, but with no set time limit. I work with you in attendance, explaining exactly what I’m doing, why I’m doing it, and what I’m looking for from your dog, so you leave confident and ready to continue the progress at home.

Most owners see improvements within the first session, often within the first hour. My methods are practical and results-driven, showing you simple, real-world techniques that fit into your day-to-day life — all in a relaxed, stress-free atmosphere for both you and your dog.

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or call 07438 340058
“Well what can I say about Charles, I got a female Labrador from a breeder who didn’t want her anymore and served her purpose and I thought she was broken wasn’t sure I did the right thing, enter Charles and with a lot of hard work we have brought her round to be a very bonded girl and is doing very well as it’s only been 6weeks I have a long way to go with her but I’m sure we will get there withCharles help, he is so knowledgeable and has taught me and my girl so much to take forward and he is only at the end of the phone or a message to help, I am so pleased I found him and would not hesitate to recommend Charles .”
Peter Short
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Where the training happens

Training begins in and around your home, so your dog learns in the environment where the behaviour naturally happens. If your dog’s issue involves reactivity, we’ll also work in public areas where we can safely recreate the situations that trigger the unwanted behaviour and address it in real time.

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or call 07438 340058

Why work with me

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Exclusive focus

I only work with a small number of clients at a time

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Friendly, judgement-free approach

You’ll feel supported and at ease at every stage

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Fast, lasting results

Practical changes you can apply immediately

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Proven track record

Years of experience in both the UK and Australia

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Complete support

You’re never left on your own once the session ends

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or call 07438 340058

Frequently Asked Questions

Can’t find what you’re looking for?
Get in touch with any questions.

What makes your training different from group classes?

My training is 100% one-on-one, allowing personalised focus on your dog without distractions from other dogs. Each session is conducted in your home, ensuring a comfortable environment for effective learning.

How do you tailor the training for each dog?

I begin with an in-depth home visit to understand your dog’s environment and behaviors. From there, I create a customised plan that suits your dog’s personality and specific needs, using proven, humane methods.

What issues can your training help resolve?

My program covers a wide range of challenges, including recall issues, leash pulling, separation anxiety, excessive barking, aggression, hyperactivity, and more. Each plan is designed to eliminate the issues that matter most to you.

What commitment is required from me?

Training success relies on daily reinforcement. I work closely with you to create a realistic plan, and if adjustments are needed, I offer free phone consultations to ensure both you and your dog are on the path to success.

What can I expect from the initial session?

Our journey begins with a 2.5-3.0 hour home visit to discuss your goals, observe your dog’s behaviour, and build a customised plan. This foundation helps ensure the training is effective, enjoyable, and tailored to your lifestyle.

What will happen during the training session?

The session will last for 2.5-3.0 hours and take place in and around your home. During this time, I will have an in-depth discussion with you about the issues you are facing and the dog’s background, including any medical issues. Thereafter I will begin the training with as many members of the household present as possible, so I can teach you the appropriate tips and techniques to use following my visit. The training will also include an explanation of what your dog’s needs are to enable it to have a relaxed and respectful relationship. Thereafter I provide FREE TELEPHONE ADVICE for the duration of the dog’s life. I will of course, gladly return for a second visit but in 90% of cases I only need to see my clients once.