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Dog Training

Puppy Training

With your local dog behaviourist Charles Gray
Location Icon Norfolk & Norwich
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Puppy Training

Location Icon In Norfolk
Are you searching for Norwich puppy training?

You’ve come to the right place! My name is Charles Gray, and I specialise in puppy training in Norwich. I understand that taking your puppy to classes can be challenging, so I offer the convenience of in-home training. This means I will come to you and train your puppy in its daily environment, where most behavioural issues occur. This approach allows us to correct these issues early, forming a strong foundation for your pup.

I can help with basic commands, socialisation, or addressing specific behavioural issues; I am committed to making the training enjoyable for you and your puppy. Training should be a fun and rewarding experience for your puppy and you as an owner as we teach your puppy how to behave well at home or on walks.

Puppy Training

Programmes and Costs

As Norwich’s top-rated puppy trainer, I offer personalised puppy training programmes to address your specific needs and goals from £300, which includes the following:

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A comprehensive, results driven puppy training session
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A follow-up session to ensure progress
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Lifetime telephone support - call anytime for advice
Get Started with Your Free Introductory Call
10+
Years of experience
1000+
Successfully trained dogs
50+
5 star reviews

Getting Started

What can we help with

At Charles Gray Dog Training, my approach to puppy training classes in Norwich differs from the norm. I offer one-to-one puppy training at your Norwich home, which will be crucial for your puppy’s development by helping you understand how you want them to behave in the environment where they will spend the most time. The sessions are tailored to your puppy’s unique needs. We’ll work together in your home to overcome any problems with your pup’s behaviour, and I will teach you how to overcome what, for many new dog owners, is a very stressful period.

I have broken down in some depth the puppy behaviours that I can help you with through my puppy training classes in Norwich, but if there is something I have not covered, please call or email me; I am sure I can help you.

Puppy biting and nipping

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As a Norwich-based dog trainer with ten years of experience, I often address a common issue many puppy owners face: biting and nipping. It’s important to understand that these behaviours are completely normal for puppies. They explore the world around them with their mouths, much like human babies do. However, we must guide them toward appropriate behaviours to ensure they grow into well-behaved dogs.

The Importance of Socialisation

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When I work with puppies, I emphasise the importance of socialisation. This means exposing them to various environments, sounds, and other dogs while ensuring these experiences are positive. During playtime, if a puppy starts biting or nipping too hard, I take the opportunity to intervene. I’ll make a high-pitched yelp to mimic how another puppy would react, which helps them understand that they’ve gone too far. If they don’t lessen their biting, I temporarily stop playtime, as this teaches them that biting leads to an end of fun.

Redirecting Natural Instincts

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Another effective technique I share with puppy owners is redirecting this natural urge. Providing plenty of appropriate toys to chew on can save your fingers and clothing from those sharp little teeth. I often recommend specific, durable, and safe toys so that puppies can satisfy their chewing instincts without causing harm.

Consistency is Key

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Consistency is key. If I allow playful nipping one day but scold the puppy the next, it sends mixed signals to the puppy. It’s essential to maintain a steady approach, reinforcing good behaviour and discouraging biting across all interactions.

The Role of Patience

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Patience is equally important. Every puppy learns at their own pace, and it might take some time to grasp the boundaries we’re setting fully. Celebrating the small victories along the way makes the training process fun and engaging for the puppy and owner.

In my sessions, I often remind owners that while puppy biting can be frustrating, it’s a phase that can be managed with the proper techniques and a positive mindset. With dedication and love, we can help our furry friends grow into the well-behaved companions we aspire for them to be.

Puppy toilet training

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As a dog trainer, puppy toilet training is fundamental in establishing a happy relationship between you and your dog. When I first bring a puppy into my training program, I emphasise the importance of consistency and patience. I established a routine: frequently taking the puppy outside, especially after meals, playtime, and naps. This helps the puppy learn that outside is the appropriate place to relieve itself. I always carry treats and praise to reward the puppy for doing business in the right spot, reinforcing positive behaviour and making the process more enjoyable.

One of the key aspects I’ve learned over the years is that accidents are part of the learning process. Rather than scolding the puppy for mistakes, I encourage owners to remain calm and redirect their efforts towards reinforcing correct behaviour. Setting up designated potty areas in the yard and taking the puppy there after every meal can help create a clear association. I also educate my clients on paying attention to their pup’s body language, as subtle signals can indicate that they need to go out. Toilet training a puppy might seem daunting at first, but with dedication, consistency, and a little love, it’s a rewarding journey that strengthens the bond between a dog and its owner.

Crate Training for Puppies

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Crate training is a fundamental skill every puppy owner should consider, and I want you to understand how important this step is. As a dog trainer with over 10 years of experience, I’ve seen the transformative effects proper crate training can have on puppies and their owners. A crate is a haven for your puppy, providing its own space to feel secure and relaxed. Crate training can help reduce anxiety by giving your puppy a comfortable place to retreat to when it feels overwhelmed.

Introducing the Crate Positively

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When introducing a crate to a puppy, I’ve always found it essential to choose the right size. It should be spacious enough for the puppy to stand, turn around, and lie down comfortably, but not too large so that they can use it for the toilet. I start by placing the crate in a familiar, quiet area where the puppy feels safe. I let the puppy explore the crate independently; you can use toys and treats to get them to enter. Initially, I kept the door open to help relieve any apprehension. As they feel more comfortable, I gradually close the door for short periods, rewarding the puppy for calm behaviour.

Establishing a Crate Routine

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Creating a consistent schedule for crate time is key to helping the puppy adapt. I incorporate brief crate time throughout the day, often tying it to activities like feeding or quiet moments. I maintain a calm demeanour when I place the puppy in the crate or take them out, which helps reduce any anxiety they might feel. I also establish a command like “kennel” or “crate” to signal when it’s time for them to enter. Over time, I build their tolerance for staying in the crate by gradually increasing the duration.

Using the Crate for House Training

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I find that the crate can be an incredibly effective tool for house training. Puppies usually avoid soiling their sleeping area, and I leverage this instinct. I set up a bathroom schedule, taking the puppies out immediately after they exit the crate and rewarding them for doing their business outside. I pay close attention to their behaviours and signals when they need to go. As the puppy learns to associate the outdoors with bathroom breaks, I gradually extend their time outside the crate, allowing them more freedom while maintaining supervision to prevent accidents.

This structured approach to crate training can help your puppy feel safe and secure while fostering good habits.

How to Lead Train a Puppy

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A widespread problem puppy owners face is lead pulling. As a dog trainer in Norwich, I’ve seen firsthand the many challenges that puppy owners face, and one of the most common hurdles is lead pulling. This problem can turn an enjoyable walk into a frustrating battle, not just for the owner but for the puppy as well. I have trained many owners to overcome this problem, helping them understand that leading a puppy on a lead isn’t just about control; it’s about building trust and establishing a partnership that enhances their lives.

Watch my Norwich dog training in action

What my customers say

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Had Charles come and see coco today for her reactive behaviour , he thought us how to manage her and tips and tricks on how to deal with it , within 20 minutes of him being here we could already see what we needed to do and could see a difference in coco in such a short time 100% recommend Charles
Wayne Grimwood
Calendar Icon05/09/2025
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Fantastic! We really needed someone to help us with some difficult behaviours with one of our two dogs and Charles just brought out the best in her and explained how our behaviour was creating her behaviours. He's a pleasure to work with. He really explains everything in a relatable way and made it easy for us. It was phenomenal how much of change we witnessed in our dog in just the first 15 minutes of the session. We'd highly recommend!
Stephen McCarthy
Calendar Icon03/09/2025
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I was not sure what to expect before Charles arrived. However within 5 minutes of him setting foot in our house he had assessed the problem. It was nothing like what we had thought. Worse still the cute little bundle of fluff we were worried was a nervous cowardly wreck, well, she thought the exact same of us and had been on high alert, protecting her beta dog parents, from every threat under the sun. Exhausting for poor Margot (the Yorkiepoo) Within minutes we understood this. Within 2 hours we had a plan to fix the issue, distress our dog and in turn address the so called ‘bad behaviour’. Margot is already much more chilled out. Everything we were doing wrong seems so obvious now! Simply excellent stuff from Charles.
Oliver Hill
Calendar Icon20/08/2025
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Well what can I say about Charles, I got a female Labrador from a breeder who didn’t want her anymore and served her purpose and I thought she was broken wasn’t sure I did the right thing, enter Charles and with a lot of hard work we have brought her round to be a very bonded girl and is doing very well as it’s only been 6weeks I have a long way to go with her but I’m sure we will get there withCharles help, he is so knowledgeable and has taught me and my girl so much to take forward and he is only at the end of the phone or a message to help, I am so pleased I found him and would not hesitate to recommend Charles .
Peter Short
Calendar Icon30/07/2025
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Charles visited me in Sydney last week and managed to stop my Great Dane’s pulling on the lead which I had assumed could not be corrected. Charles was kind and clear in his approach with the dog and I saw the results in just a few moments. Thank-you so much for your help Charles. Strongly recommend.
David Sidd
Calendar Icon27/07/2025
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We honestly cannot recommend Charles enough. Hector, our 6 year old black lab had got a big too big for his boots: walking him was a struggle and he was almost in charge! Not now. Although very early days Charles has given us and Hector a new, easy and very intuitive way of working together. Hector is walking beautifully and happily. Charles has helped tune us all up. His session was thorough and very bespoke. Fun and practical. Thank you!
David Moore
Calendar Icon24/06/2025
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We recently had the pleasure of working with Charles Grey Dog Training to help us with our dog, Winnie, who is a Romanian rescue with reactivity issues specifically toward males. From the moment Charles arrived, he approached the situation with calm confidence and a deep understanding of canine behavior. Charles took the time to assess Winnie’s needs and gave us practical, easy-to-follow tools and strategies to help manage and improve his reactivity. He was incredibly patient, not just with Winnie, but with us as well—explaining the “why” behind each technique and making sure we felt comfortable and confident putting it into practice. Thanks to Charles, we now have a much better understanding of how to read Winnie’s signals and how to proactively guide him through difficult situations. We already feel more equipped to continue helping him progress. We’re very grateful for Charles’s help and highly recommend him to anyone looking for thoughtful, effective, and compassionate dog training
Lauren Hemmings
Calendar Icon22/06/2025
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Our little poodle Rusty was already smashing his training but Charles has taken it to another level! So knowledgable and passionate and has an answer to any problems you may be having. Forever thankful! Highly recommended 🐾
Eleanor Mitchell
Calendar Icon12/06/2025
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Great guy, very knowledgeable and worked wonders with my dogs.Thank you soooo much Charles
Jonathan Frary
Calendar Icon09/06/2025
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Almost immediate improvement. After now two days a vast improvement in her behaviour and response to directions. She is a working Cocker so that comes with that natural exuberance but is now channeled and easier to cope with.
Rod Muter
Calendar Icon07/06/2025

Frequently Asked Questions

Can’t find what you’re looking for?
Get in touch with any questions.

What makes your training different from group classes?

My training is 100% one-on-one, allowing personalised focus on your dog without distractions from other dogs. Each session is conducted in your home, ensuring a comfortable environment for effective learning.

How do you tailor the training for each dog?

I begin with an in-depth home visit to understand your dog’s environment and behaviors. From there, I create a customised plan that suits your dog’s personality and specific needs, using proven, humane methods.

What issues can your training help resolve?

My program covers a wide range of challenges, including recall issues, leash pulling, separation anxiety, excessive barking, aggression, hyperactivity, and more. Each plan is designed to eliminate the issues that matter most to you.

What commitment is required from me?

Training success relies on daily reinforcement. I work closely with you to create a realistic plan, and if adjustments are needed, I offer free phone consultations to ensure both you and your dog are on the path to success.

What can I expect from the initial session?

Our journey begins with a 2.5-3.0 hour home visit to discuss your goals, observe your dog’s behaviour, and build a customised plan. This foundation helps ensure the training is effective, enjoyable, and tailored to your lifestyle.

What will happen during the training session?

The session will last for 2.5-3.0 hours and take place in and around your home. During this time, I will have an in-depth discussion with you about the issues you are facing and the dog’s background, including any medical issues. Thereafter I will begin the training with as many members of the household present as possible, so I can teach you the appropriate tips and techniques to use following my visit. The training will also include an explanation of what your dog’s needs are to enable it to have a relaxed and respectful relationship. Thereafter I provide FREE TELEPHONE ADVICE for the duration of the dog’s life. I will of course, gladly return for a second visit but in 90% of cases I only need to see my clients once.